Our Team


Jason Coppens

President, Senior Consultant, VSG Facilitator

With a business and technology background spanning more than 20 years, Jason has experience working with every department in an organization to help them become more effective by implementing the systems, processes, training, and oversight they need. He has been successful doing this in small businesses with almost no budget as well as larger businesses with budgets in the millions of dollars.


Outside of Coppens Business Strategies, LLC, Jason is very involved in his community helping people in need. He is the board chair of a school focused on helping high school drop outs and at-risk youth. He also volunteers his time on committees and in local non-profits to help them in the execution of their mission.

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Shannon Lovley, CVPM

Senior Consultant

Shannon has worked in Veterinary Medicine since 1991.  She has been the Practice Manager of, the highly rated, Cats Limited Veterinary Hospital in West Hartford, CT since 2009 and received the designation of Certified Veterinary Practice Manager (CVPM) in 2013. Shannon started her career, in “human medicine” at a doctor's office.  As rewarding as that was her love of and passion for animals and the practice of caring for them won out.  Shannon holds an Associates of Science with a concentration in Business Management (2001.)  In early 2018 she joined Coppens Business Strategies.

Shannon continues to expresses her passion of Veterinary Medicine using her cumulative and trusted expertise to assist other veterinary practices with personal detailed attention to educate, streamline and grow their practice.  She regularly consults in the areas of: good accounting practices, hiring and retaining great candidates, the use of Cornerstone and AviMark with ease, proper protocols, instituting OSHA policies, day-to-day accounting with Quickbooks.